What is included

Membership

24/7 Live Answer Support Desk
You’ll feel like someone has your back, because we do!  You can call us anytime to troubleshoot your computer or website issues.  

Highlights:

  • Unlimited Remote Support – Call us as much as you need to for no extra charge
  • 100% US-Based
  • Live Answer or Email Support
  • Team of Over 40 Technicians
  • Superior Service 24/7 365  (Yes, even holidays and weekends)

Computer Security & Protection Software
Don’t lose another night’s sleep over potential computer hacks. We install the proper software to protect your computer, and even monitor triggers and events to make sure you are protected.  We work with Mac and PC (yes, Macs get viruses and hacked too).

Highlights:

  • Best in Class Endpoint Security Software
  • Protection (for your computers and data from malware, viruses, and cyber attacks)
  • Update Free (protects you without updates, unlike other software out there)
  • Deep Learning Technology (Artificial Intelligence)

 Threat & Breach Detection

Hackers are getting more savvy, but we’re here to stop them with Breach Detection for Windows based machines. Mac users, your system has built-in tools that we work with as well, but our goal here is to hunt for the unaddressed techniques hackers use to maintain access to their victims and keep them away from you.

Highlights:

  • Threat detection and swift remediation in the case of a data breach
  • If something gets through, we can see why and fix it
  • Team of advanced threat detection and actionable cybersecurity intelligence

Computer Monitoring & Management
We will install our secure management agent on your computer.  Then our Network Operations Center (NOC) and Support Desk can:

Highlights:

  • Manage computer updates and software patches (MAC & PC)
  • Provide remote support
  • Monitor your computer to help avoid downtime and issues that may arise
  • Monitor settings and alerts to help keep you safe

 

Worry-Free WordPress Website Security & Support
Imagine not having to think about plugin and WordPress updates, backups, and site security. Think of the time you’ll save not having to log-in to the backend and figure out what to update and remember to backup. Instead, you can have the peace of mind knowing that it’s all being handled and monitored for you so you can focus on your business.

Highlights:

  • Site Backups
  • Site Protection – Security / Firewall
  • Site Security Scanning
  • Site Uptime Monitoring
  • Reporting
  • Updates – WordPress, plugins, and themes
  • Page Performance Checker and Cache Plugin